Getting started: create your HTX account

Signing up for HTX is straightforward — but doing it safely matters. Here’s a complete walkthrough from visiting the official site to your first secure login.

1

Open the official HTX site

Type htx.com directly into your browser or use the official app store links. Avoid search ads for "HTX" or "Huobi" — they can sometimes show malicious results.

2

Sign up with a strong password

Choose a password you don’t use elsewhere: long (12+ characters), mix of letters, numbers, and symbols. Consider using a password manager to generate and store it.

3

Confirm your email or phone

HTX will send a verification code. Enter it to activate your account — this step prevents automated fraud and confirms ownership of the contact method.

4

Enable Two-Factor Authentication (2FA)

Go to Account Settings → Security and connect Google Authenticator (recommended) or use SMS as a fallback. Save backup codes in an offline location.

5

Complete identity verification (KYC)

Submit ID documents and a selfie if required. KYC increases withdrawal limits and reduces friction for fiat deposits/withdrawals.

6

Set withdrawal protections

Configure withdrawal whitelist addresses and email confirmations so funds can only go to known wallets. This is essential for long-term safety.

Pro tip: Use a hardware wallet for large balances. HTX supports connecting external wallets for deposits/withdrawals — keep long-term holdings offline.

Security best practices — practical & prioritized

Security is layered. Implement the highest-impact controls first, then expand to more cautious practices.

Strong unique password

Use a password manager to generate a unique credential for HTX. Never reuse exchange passwords elsewhere.

Google Authenticator (2FA)

Authenticator apps are more secure than SMS because they are not vulnerable to SIM swap attacks.

Whitelists & withdrawal limits

Whitelisting ensures only pre-approved addresses can receive funds — a critical theft mitigation control.

Anti-phishing code

Set a custom anti-phishing phrase in your HTX account; official emails from HTX will include it so you can verify authenticity.

If someone requests your password, 2FA code, or suggests entering your recovery phrase into a site — stop. These are common account-takeover patterns.

Mobile & app guidance

The HTX app brings the exchange to your phone. Follow these tips to keep mobile access secure.

  • Download only from the official HTX download page or verified App Store / Google Play listings.
  • Enable biometric unlock (Face ID / fingerprint) and a local passcode for quick, protected access.
  • Activate push notifications for deposits and withdrawals so you see activity in real time.
Mobile tip: Avoid using the app over public Wi-Fi for sensitive actions like withdrawing funds. Use trusted cellular or private networks.

Connecting HTX to Web3 & DeFi

HTX provides bridges to DeFi: token swaps, staking pools, and integrations with Web3 wallets. When connecting a wallet or approving a smart contract, keep these rules in mind:

  • Only connect trusted dApps and review requested permissions before approving.
  • Limit token allowances to minimum necessary amounts — don’t grant unlimited approvals unless you understand the risks.
  • Use view-only integrations when possible for portfolio tracking (no keys shared).
If a dApp requests access to many tokens at once, pause and research that dApp — malicious contracts often request broad permissions to drain assets.

Common issues & how to fix them

  1. Forgot password: Use "Forgot Password" on the login page — you’ll receive a recovery email with steps. If you changed the email recently, contact HTX support.
  2. 2FA lost (phone reset): Use backup codes saved during 2FA setup, or start the account recovery process with HTX support (they will require ID verification).
  3. Login blocked: Clear browser cache, try incognito mode, and ensure you’re on the official HTX domain. If blocked for security, check email for action steps from HTX.